Services

From the first conversation to years of service.

Design, installation, commissioning and ongoing support, coordinated from the start. Whether you are building new or modernizing an existing property, the people delivering the project stay connected to the people supporting it.

DesignBuildCommissionSupport
Design, installation & support

Every phase builds on the last.

Your requirements, drawings, decisions and test results stay connected throughout the project. Each team has what it needs to carry the work forward.

An architect''s consultation table with a site survey notebook, floor plan and laser distance measure, wide low angle, airy project studio, no people

Discovery

Your plans, priorities and requirements, alongside site conditions for an existing building.

A professional engineer at dual monitors showing abstract CAD floor plan linework in a daylight design studio, viewed over shoulder, no legible text

Engineering

Architecture, selections, drawings, coordination and implementation planning.

A workbench where an installer carefully assembles a low voltage equipment rack before delivery, organized tools and discrete components, no exposed mains power

Installation & integration

Staging, installation, programming, labeling and field quality control.

An acoustic measurement microphone on a tripod centered in an empty completed auditorium with warm wood acoustic panels, technical acceptance testing atmosphere

Commissioning

Functional testing, performance verification, training and closeout.

A technical support workstation with headset, two monitors showing simple non readable system status panels, warm task light and tidy desk, no person

Ongoing support

Service, preventive maintenance, monitoring and upgrade planning.

Systems
SEC / ACCESS

Access control

Access control for new construction and existing buildings: readers, credentials, doors, elevators, turnstiles and carefully planned system migrations.

Close architectural photograph of brushed stainless optical turnstiles with small credential readers at a premium office entrance, no gate or glass lobby exterior
SEC / VIDEO

Video & intrusion

Camera coverage planning, camera selection, recording, retention, analytics, monitoring and alarm workflows.

A modern security operations room with a few screens displaying generic building camera views, no recognizable people or legible labels, no futuristic holograms
SEC / INTERCOM

Intercom & entry

Lobby, resident, tenant and emergency communications coordinated with access control and staff operations.

A weather protected stainless entrance intercom station on a contemporary institutional building brick wall beside accessible entrance doors, oblique detail
AV / CONTROL

Audiovisual

Boardrooms, collaboration, amenity spaces, events, residences, audio systems, displays, control and user interfaces.

A sophisticated divisible training room with ceiling projection and discreet speakers, rows of lightweight tables, soft daylight, distinct from a boardroom
INF / NETWORK

Networks & infrastructure

Structured cabling, racks, switching, wireless, segmentation, UPS and the physical foundation supporting every connected system.

A detailed horizontal photograph of neatly labeled but unreadable fiber patch cords and switching equipment in a network cabinet, focus on connections rather than whole rack room
CARE / SERVICE

Commissioning & AVDCare

Acceptance testing, backups, records, preventive care and lifecycle support after turnover.

A professional service handover scene with two people reviewing a touchscreen in a finished multipurpose space, cropped hands and shoulders, quiet natural atmosphere
Project record

A complete record of your system.

A serviceable system needs more than record drawings. It needs device information, current configurations, backups, credentials, known dependencies, acceptance results and a history of what changed.

Useful records help the support team understand your system and resolve issues more efficiently.

Lifecycle support

Support that knows your system.

AVDCare keeps system records, preventive care, service history and ongoing technical ownership connected to the site. Specific service levels and commercial terms are defined after a site review.

See the AVDCare program

Bring us the condition that exists today.

New project, partial design, inherited system or active failure. The starting point changes, the need for clear responsibility does not.

Discuss a service